Front Desk Administrator

We are looking for a friendly service orientated individual to join our small hearing healthcare office, located near Regional Medical Center in San Jose.

Requirements:

Fluent in Vietnamese is highly desirable

Excellent customer service and communication skills.

Excellent attention to detail and willing to learn

Strong work ethic and team player

Excellent data entry and computer skills

Fluent in Vietnamese or Spanish is highly desirable

Previous front office experience

Duties:

Greet and register patients in a friendly and professional manner

Responds courteously to patient’s needs

Answer telephones, check voicemail, faxes and emails

Schedule patient appointments

Enter patient data and scan documents into our business management system

Check patient insurance eligibility using online website portals.

Completes clerical and other front desk support duties.

Follow HIPPA confidentiality guidelines

Work under the supervision of Front Office Manager

Medical Insurance and 401K

Vacation and Holiday Pay

Schedule: Monday to Friday 9am to 5pm