Front Office administrative assistant/receptionist

Our physical therapy practice in North Oakland is seeking a part-time Front Office administrative assistant/receptionist. We are celebrating our 36th year in business. We believe in work/life balance and strive for a stress-free work environment.

Duties for Front Office Administrative Assistant/Receptionist include:

1. Managing patient registration and appointments: answering a high volume of phone calls, assisting patients in making appointments, and answering general questions.

2. Reminding patients of upcoming appointments via phone/email/text.

3. Checking patients in and out on the day of their appointment, which includes collecting payments.

4. Entering registration and insurance information on our medical records and billing software.

5. Checking insurance eligibility.

6. Assisting with accounts receivables by following up on unpaid claims and copayments

7. Maintain patient waiting areas, office files, and desk areas in an organized manner that represents a professional atmosphere.

8. Other typical front office responsibilities include filing, ordering supplies, and scanning documents.

Our ideal candidate should be skilled in the following areas:

1. Experienced in customer service; able to assist patients in a friendly and courteous manner.

2. Self-motivated and able to work independently while adhering to our clinic’s policies and procedures.

3. Open to learning new skills and to taking direction.

4. Able to work well with co-workers to accomplish day-to-day goals.

5. Excellent communication skills.

6. Well organized.

7. Experience in Microsoft Word and Excel.

The job is part-time, approximately 26 hours, Monday through Thursday.

For part-time employees, we offer the following benefits:

Paid sick leave, holidays, vacation, and a yearly bonus.