DMV office assistant
Xclusive Registrations is a company licensed by the Department of Motor Vehicles to process vehicle registrations to the general public as well as issuing commercial truck permits, creating business structure formation such as LLCs, corporations, DBA's etc and insurance services.
Looking for someone to provide assistance to office agents by providing excellent customer service, data entry, creating customer profiles, receipts, filling out paperwork and other office duties. Ocassionally this role will require assistance to the CEO as well by performing tasks such as bank deposits, returns, day to day errands, picking up and dropping off at DMV IBC, ETC. Experience in DMV services, insurance or the automotive field is highly preferred.
The ideal candidate should take initiative and be a self-starter but also be able to take direction when necessary. you must be good with people, creative, solution based, patient, organized, detailed, good with computers/technology and be able to pick up on new things fairly quickly. Due to the type of documents we deal with attention to detail and thoroughness is crucial.
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MUST SPEAK/WRITE SPANISH
Responsibilities:
- Data entry
- Documentation/Paperwork
- Ensuring all transactions have the required documents and retrieving any items that are missing
- Provide executive and administrative support to CEO in all required tasks.
- Act as a mediator between external clients and customers, employees and the manager to convey information.
- Handle incoming calls and emails, and respond to inquiries in a professional manner and distribute correspondence
- Bookkeeping
- Perform clerical duties such as filing, photocopying, and transcribing documents
- Assist with customer service tasks, including responding to customer inquiries and resolving issues or complaints
- Support office management by ordering supplies, maintaining inventory, and ensuring a clean and organized work environment
- Customer service
Experience:
Previous experience in a similar role as a personal assistant, administrative assistant or customer service representative is preferred
- Proficient in using Microsoft Office Suite (Word, Excel, PowerPoint) and other office software
- Strong organizational skills with the ability to multitask and prioritize tasks effectively Superior time management
- Excellent verbal and written communication skills
- Attention to detail and accuracy in completing tasks
- Ability to maintain confidentiality of sensitive information
PLEASE SEND YOUR RESUME AND ALLOW UP TO 3 DAYS TO BE CONTACTED
xiomi@xclusiveregistrations.com