Customer Service & Office Assistant

Duties/Responsibilities:

-Handle incoming phone calls, sales orders, invoices, & lost/damaged claims in a timely manner. Ensure all paperwork is accurately completed, communicated, and attached according to company’s procedures

-In charge of credit cards payments

-Create customers’ files and record payments received into customers’ files

-Filing (Sales orders, pick tickets, & invoices etc.)

-Assist to prepare the catalogs, the samples tagging, and the photos of the new samples

-Support/Assist in all aspects of daily sales needs

-Handle special accounts and related shipping arrangements

-General office duties