Dental Receptionist

Job Summary:

The Dental Receptionist’s responsibilities include entering patient information onto our data system, answering patient questions, processing insurance, collecting payments, prepare statements, and arrange referrals as needed.

Job Responsibilities:

- Greeting and welcoming patients to the practice

- Scheduling, rescheduling, or cancelling appointments as needed

- Assisting patients to fill out informational forms

- Preparing patient records and documenting recent treatments and procedures

- Prepare treatment plans and document all information such as payment plan

- Updating patient records as needed

- Schedule follow up appointments and provide telephonic reminders

- Communicating with dental insurance providers to determine if patients are required to make co-payment

- Verifying methods of payments and collect as needed

- Performing general office duties, such as answering telephone, filling, and faxing

- Following all HIPAA and OSHA protocols

Knowledge, Skills, and Experience:

- Ability to work with people from ethically and socio-economically diverse backgrounds

- Strong inter-personal and effective communications

- Ability to work independently and in team environment

- Experience in Open Dental is preferred

Minimum Qualifications:

- Bilingual in English and Chinese required

- 2 years of dental receptionist/dental scheduling experience

- Strong communication skills both written and verbal

- Job Types: Full-time, Part-time

Pay: From $28.00 per hour

Expected hours: No more than 40 per week

Benefits:

- Employee discount

- Paid time off

- Bonus opportunities

Schedule:

- 8 hour shift

Work Location: In person